Order related queries
Orders & Returns
How can I track my fragrance order?
Once your order is shipped, you will receive a tracking number via email to monitor its delivery status.
How long does shipping take?
Delivery times vary by location, but most orders are delivered within the estimated timeframe shown at checkout.
Can I modify or cancel my order?
Orders can only be modified or canceled before they are processed for shipment. Contact our support team as soon as possible.
What is your return policy?
We accept returns on eligible products within our return window, provided they meet our return conditions.
What should I do if I receive a damaged item?
We accept returns on eligible products within our return window, provided they meet our return conditions.
How long does it take to receive a refund?
Refunds are typically processed within a few business days after the returned item has been inspected and approved.
Get your answers
Account & Payment
How do I create an account?
Creating an account is simple. Click on the account icon, enter your details, and start exploring our fragrance collection.
What payment methods do you accept?
Yes, all transactions are encrypted and processed through secure payment gateways to protect your information.
Is my payment information secure?
Yes, all transactions are encrypted and processed through secure payment gateways to protect your information.
Can I update my account details?
Absolutely. You can edit your personal information, shipping addresses, and preferences from your account dashboard.
Can I save multiple delivery addresses?
Yes, you can add and manage multiple shipping addresses within your account for convenient future purchases..
Why was my payment declined?
Payments may be declined due to insufficient funds, incorrect card details, or bank security restrictions. Please contact your bank or try another payment method.
Arshe Legacy opens with a clean lavender freshness blended with soft spice, giving an elegant masculine start. The heart becomes warm and addictive with honey and floral sweetness. The dry down is where it becomes powerful — vanilla, amber, tonka bean, and musk create a rich, creamy, and seductive trail that feels confident, modern, and highly attractive.